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SHIPPING


PROCESSING THE ORDER


We start processing the order when the required payment is billed to our account. From that moment we prepare the goods for shipment within 3 working days - if for any reason that deadline was to be extended, you will receive a notification to the e-mail address provided by you.


NATIONAL DELIVERY


We carry out the national shipment via:

- DPD courier service (the parcel will be delivered to the address indicated by you, shipping cost: 15.36 PLN)

- InPost parcel locker service (the parcel will wait for you in the parcel locker machine chosen by you, you will receive a notification at the time of delivery, shipping cost: 10.87 PLN)


INTERNATIONAL DELIVERY

We carry out the international shipment via Poczta Polska, Polish national postal service. They are responsible for getting the package to your country; where it is handed over to your local postal service who will provide delivery. You can follow the package using the tracking number provided on your local postal services website once it arrives in country.

- The delivery cost for all European countries is 50 PLN (roughly 11.70 EUR or 13.59 USD)

- The delivery cost for all non-European countries is 55 PLN (roughly 12.87 EUR or 14.95 USD)

Delivery speeds vary depending on destination but it shoul usually take no more than 8 working days for all European countries and no more than 13 working days for all non-European countries.


SELF-PICKUP


In Warsaw there is also the option of picking up your belongings personally: for this purpose, when ordering, select the appropriate option, then contact us at info@hopsa.pl to set the day, time and place of collection. On personal collection, you do not incur any delivery costs.


ENVIRONMENT


We strive to be a socially responsible company, which also means taking care of the environment. We want to avoid producing excessive amounts of rubbish. Therefore, we do not attach any decorative tags, which would land in the basket anyway. We pack your order into a paper bag made of recycled waste paper, but in order to ship such a package, we still have to hide it in a foil envelope. We hope that you understand it and you will find a way to creatively dispose of such material - maybe as a lampshade, or maybe as a mask to scare people at the tram stop? A bear would not limit itself!



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